[T]hose who champion P4P make an unfortunate assumption. They believe that you can push one button, and only impact the desired outcome. They are obsessed with measurement, and believe that measurement will improve health care. They are so dangerous.”
Brings to mind a phrase from the “Satisfaction Cult:”
they don’t care how much you know, until they know how much you care
Complicit with this assertion is the measuring and elevation of subjective reporting to objective fact. What is missed, is an appreciation for the limitations of the english language — where “you” is both the second-person singular and plural pronoun. The “Satisfaction Cult” (and the strong P4P-adherents) see “you” as singular and all statistical scores and variances are singular in origin and causality. Wonder if “you” is plural? Then scores and variances are matters of plurality and causality is never found. Which “you” smacks of reality?